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Cookies Policy

This Cookies Policy explains how Luckyvibe Casino uses cookies and similar technologies when you visit or use its website. It describes what cookies are, the purposes for which they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.

Luckyvibe Casino operates under three gaming licences: Tobique Gaming Commission licence No. 0000064, Curaçao CGA licence OGL/2023/176/0095, and Comoros AOFA licence ALSI-202509073-FI2.

1. What cookies are

Cookies are small text files that a website places on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device and remember certain information about a visit. Cookies may help a website function correctly, remember your preferences, understand how visitors use its pages and provide content that is more relevant to you.

Some cookies are set by Luckyvibe Casino, while others may be set by service providers or other third parties that support website operation, security, analytics, advertising or other online features. A cookie may remain on your device only while your browser is open, or it may remain for a longer period until it expires or is deleted.

Cookies are not usually programs and cannot generally be used to run software or deliver viruses to your device. However, information collected through cookies may be linked with other information held about your use of the website. For this reason, cookies and similar technologies are handled in accordance with applicable privacy and data protection requirements.

Similar technologies

In addition to cookies, the website may use related technologies such as pixels, tags, local storage, software development kits and device identifiers. These technologies can perform similar functions, including remembering settings, measuring activity, detecting suspicious behaviour and helping us understand whether communications or website features are being used.

2. How we use cookies

The cookies and similar technologies used on the website may serve different purposes. The exact cookies available can change as the website, its features and its supporting services develop. In general, they may be used for the following purposes:

  • Strictly necessary functions: These technologies support core website functions, account access, session management, navigation and security. Without them, parts of the website may not work as intended.
  • Preferences and functionality: These technologies remember choices such as language, region, display settings or other preferences, so that you do not need to provide the same information repeatedly.
  • Performance and analytics: These technologies help us understand how visitors use the website, including which pages are visited, how features perform and whether errors occur. The information may be used to improve content, design and reliability.
  • Security and fraud prevention: These technologies may help identify unusual activity, protect accounts, reduce abuse, support responsible access controls and protect the website and its users from unauthorised activity.
  • Advertising and marketing: Where used and permitted, these technologies may help measure campaigns, limit repeated advertising, understand interactions with promotional content and show more relevant marketing. They may be provided by third parties and may involve information about browsing activity.
  • Compliance and records: Certain technologies may help us record choices, maintain appropriate audit information and meet legal, regulatory or operational obligations.

Not every category will be active for every visitor, device or browser. Some cookies are required for the website to operate, while others are optional and can be controlled through the available consent or browser settings. If you refuse optional cookies, you should still be able to browse the website, although some features or experiences may be affected.

4. Privacy, updates and contact

Information collected through cookies may include an internet protocol address, device or browser information, approximate location, pages visited, actions taken, session details and technical information about how the website is accessed. Depending on the technology and the circumstances, this information may be considered personal information under applicable Australian privacy law. We use and protect such information as described in our Privacy Policy.

We do not intend for the website to be used by people who are not legally permitted to access online gambling services. Cookies should not be used to bypass age, identity, location, account or other checks. We may use technical information to support security, compliance and the prevention of fraudulent or prohibited activity.

This Cookies Policy may be updated from time to time to reflect changes to the website, the technologies used, legal requirements or our practices. The updated version will be made available on this page, with the effective date or other indication of change where appropriate. You should review this page periodically to remain informed about how cookies are used.

If you have a question about this Cookies Policy, your cookie choices or the handling of personal information, please use the contact or support options made available on the Luckyvibe Casino website. Do not include sensitive account information in a general enquiry unless it is requested through an approved and secure channel.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies may be used in accordance with this policy and your selected preferences. Where consent is required, consent will be requested through the relevant preference mechanism.